Privacy policy

Effective date: October 18, 2026.

Joo Yeon Yoo, trading as Cascais (“Cascais” or “the Company”) processes personal information in accordance with the Personal Information Protection Act of the Republic of Korea and related laws. This policy explains what personal information we collect, why we collect it, and how we protect it.

1. Personal information collected

When you contact us through the website contact form or by email, we collect: name, company or institution, email address, country (optional), and the content of your inquiry.

The website does not use tracking cookies. It stores only your language preference in your browser.

2. Purpose of processing

We use personal information only to respond to inquiries, provide information about our products, and communicate about business cooperation such as distribution.

3. Retention period

Personal information is retained until the purpose of collection has been fulfilled, and for no longer than 3 years from collection, unless a longer period is required by law.

4. Destruction of personal information

When the retention period ends or the purpose has been fulfilled, personal information is destroyed without delay. Electronic files are deleted so that they cannot be restored, and paper records are shredded.

5. Provision to third parties

We do not provide personal information to third parties, except where you have consented or where required by law.

6. Overseas transfer

We do not transfer personal information overseas, except that inquiries sent by email are received and stored through our email service (Gmail, provided by Google LLC, USA). Items: the contents of your email, including your name and email address. Purpose: receiving and storing inquiries. Retention: as set out in Article 3.

7. Your rights

You may request access to, correction or deletion of, or suspension of processing of your personal information at any time by emailing [email protected]. We will respond without delay.

8. Security measures

We take administrative and technical measures to protect personal information, including limiting access to authorized staff and protecting accounts with secure passwords.

9. Privacy officer

Privacy officer: Scott Ahn, General Manager | Email: [email protected]

10. Remedies

If you need help with a privacy concern, you may also contact the Personal Information Infringement Report Center (privacy.kisa.or.kr) or the Personal Information Dispute Mediation Committee (www.kopico.go.kr).

11. Changes to this policy

This policy takes effect on October 18, 2026. Any changes will be announced on this page. Last updated: November 15, 2026.